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Individual accounts


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Glossaire
THE EUROPEAN PAYMENT SERVICES DIRECTIVE «PSD»

The Payment Services Directive seeking to reinforce the rights and the protection of customers, in particular when executing credit transfers, direct debits and transactions using payment cards and when making cash withdrawals and deposits within the European Union came into force in France on 1st November 2009.

The principal effects of these new provisions for individual accounts, corporate accounts and professional accounts (except banks accounts) have been included in the documents which hold for contractual amendment to your account agreement.

For more details, please examine the documents displayed on our web site or contact your account officer. These documents are also available at our counters.


INTERVENTION COMMISSIONS

With effect from 1th January 2014, the intervention commissions, mentioned in the first sentence of Article L. 312-1-3 from the Monetary and Financial Code, cannot exceed an amount of 8€ per operation and per bank account nor more than 80€ per month. Please find the Decree number 2013-931 from the 17th October 2013 below.

Décret no 2013-931 du 17 octobre 2013 relatif au plafonnement des commissions d’intervention
View our new provisions regarding payment services applicable to individuals as 1/11/2009
FORMS
SOCLE D'HARMONISATION DES TERMES DES OPERATIONS BANCAIRES COURANTES